Businesses across the globe are relying on the Salesforce CRM to manage their processes in an effective and efficient way. This is because of the plethora of out-of-the-box features and components offered by this innovative platform that makes it an ideal choice for organizations of all sizes and from different industry verticals. To make the most of this innovative platform, it’s important to ensure the right implementation of this software solution. Though Salesforce implementation might appear to be simple and easy at the outset, it’s actually something that requires the assistance of an expert. This is where the need for a Salesforce consulting partner arises. With the right partner by your side, you will be able to drive your business forward with the right Salesforce solution.
However, with a plethora of Salesforce consulting companies around, choosing the right partner might not be easy. Here we have enlisted a few simple yet effective tips that can help you find and engage with the right partner:
Overall Experience: Before engaging the services of a consulting partner, it’s important to gather details about its industry experience, number of clouds and licenses used and types of certifications, etc. It’s always good to partner with someone who has prior experience in your particular industry. Such a partner will be able to adapt to your business easily as they already have a process in place.
Check Out their Partnership Levels: The partnership level company caries is a big indicator of its expertise. While some may consider the partnership aspect to be something that adds significant value to the partner company, the fact is the majority of partnerships are based on the technical certifications accomplished, as well as customer success rates.
Look beyond Cost: While cost has always been a concern while considering the services of a new partner, it certainly shouldn’t be the sole criterion. Since the success of your project lies in the proper implementation of your partner, it’s important to choose someone who can do the implementation basis the specific needs of your business. In other words, the cost that you pay should be in line with the value delivered by your partner.
Ongoing Support: It isn’t sufficient to have someone who can help you with the implementation process in the most appropriate way. You must look for someone who can ensure you of providing post-implementation Salesforce support including measures that are required to move your business ahead. It’s important to partner with a service provider who keeps himself/ herself updated with new Salesforce releases while keeping you ahead of your competitors.
In a nutshell, we can infer that the right partner can be the sole reason for the success and decline of a project. So, it’s absolutely important to partner with someone whose approach aligns with your business and offers services that qualify them to be a good long-term fit for your business.